The family are so pleased with your service, Aneela Mrs Rafique’s daughter reported that the carer who did the first call communicated with her mum and she took her to walk around the house which thus what she needs as well. She said the carer was so caring and polite. Aneela reported that the carer stayed the allocated time and she did a lot with her mum within 30 minutes allocated time and all the time she engaged with her. She said she is so happy and so grateful.