Our Clients Testimonials
I have just spoken to the daughter of Mrs P, Ella. She was very complimentary about the care staff visiting her mother from Multi-Care Reading Community Services Limited. Ella said the carers were skilled, respectful and sensitive to her mother’s needs and preferences. Having them coming in has enabled Ella to start doing some work again because she has confidence in the staff.
The family are so pleased with your service, Aneela Mrs Rafique’s daughter reported that the carer who did the first call communicated with her mum and she took her to walk around the house which thus what she needs as well. She said the carer was so caring and polite. Aneela reported that the carer stayed the allocated time and she did a lot with her mum within 30 minutes allocated time and all the time she engaged with her. She said she is so happy and so grateful.
I would like to say what a truly wonderful carer Geoffrey is. Edward is unwell with a water infection and it is difficult to get him to respond. Geoffrey went over and above his duty to ensure that Edward is safely in bed and that I am alright. You have an absolute treasure of an employee who is worth is weight in gold.My thanks to Geoffrey. Doris Goddard.
The carers were always courteous, cheerful and friendly and we would like to hope that we would use your services again in the future, should the need arise.
My father came out of hospital very close to Christmas but needed regular carers to come into our home three times each day. It was very difficult to find carers at such short notice to cover the Christmas period. We were very impressed with how Precy managed to organise care for us when other agencies were not able to do so. Precy and her team of carers were always very kind to my father and were adaptable if we changed our care requirements. Precy offered advice to help my Mum who has dementia cope with all the changes that were going on in our home. I would recommend this care agency to others who are in a similar situation.
I agree all seems to be going well, and they are head and shoulders above the previous care team. They do more for my mother in so many ways, but most importantly they spend time with her.
Thanks for placing us with MCCS. Unfortunately mum, Florence Hawkins, passed away on 17 November so we only had a few visits from Precila and Ophelia . I just wanted to let you know that they provided an excellent service and they could not have been more kind and caring when looking after mum. I would recommend them. Barbara